Privacy policy

Privacy Policy

At Pownestly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Contact Information

Store Name: Pownestly

Website: https://pownestly.com

Email: support@pownestly.com

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Pages viewed

  • Referral source

  • Website activity

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Measure website traffic

  • Personalize your shopping experience

  • Support advertising and marketing efforts

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Verify payments

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Communicate promotional offers and newsletters (only where permitted or with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers only when necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fulfillment partners

  • AliExpress suppliers

  • CJ Dropshipping

  • Analytics providers

  • Email marketing providers

  • Customer support platforms

These providers receive only the information necessary to perform their services on our behalf.

4. Payment Security

Payments made through our website are processed by secure third-party payment providers.

Pownestly does not store your complete credit card or debit card information on our servers.

Payment information is handled in accordance with the security standards of the payment provider you choose.

5. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send you updates about:

  • New products

  • Promotions

  • Discounts

  • Store announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Meet legal, tax, accounting, or regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where appropriate.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Request information about how your data is used

  • Opt out of certain marketing communications

To exercise these rights, please contact us at support@pownestly.com.

8. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyze website traffic

  • Improve website functionality

  • Measure advertising effectiveness

You may control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

12. International Data Processing

To process orders and operate our business, your information may be transferred to and processed by trusted service providers located in different countries.

By using our website, you acknowledge that your information may be transferred as necessary to fulfill your order and provide our services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Pownestly

Website: https://pownestly.com

Email: support@pownestly.com