Terms of service

Terms of Service

Welcome to Pownestly. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Contact Information

Store Name: Pownestly

Website: https://pownestly.com

Email: support@pownestly.com

1. Eligibility

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

2. Products and Services

Pownestly offers pet accessories and related products through our Shopify store.

We make every effort to ensure that product descriptions, photographs, specifications, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Product colors and appearance may vary depending on your device's display settings.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

We reserve the right to correct pricing errors or inaccuracies and may cancel orders affected by such errors. If payment has already been collected, a full refund will be issued.

Payment must be successfully authorized before an order is processed.

4. Order Acceptance

After placing an order, you will receive an email confirming that we have received your order request.

Order confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including the following:

  • Product unavailability

  • Pricing or listing errors

  • Payment authorization failure

  • Suspected fraud

  • Violation of these Terms

  • Legal or regulatory requirements

If an order is cancelled after payment has been received, a full refund will be issued.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Delivery delays caused by shipping carriers, customs authorities, severe weather, or events beyond our reasonable control are not considered breaches of these Terms.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

7. Customer Responsibilities

You agree to:

  • Provide accurate billing and shipping information.

  • Keep your account information current.

  • Use the website only for lawful purposes.

  • Not interfere with the security or operation of the website.

  • Not submit false or misleading information.

8. Intellectual Property

All content on this website, including text, graphics, logos, icons, product images, website design, trademarks, and other materials, is owned by or licensed to Pownestly and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content from this website without our prior written permission.

9. User Conduct

You agree not to:

  • Violate any applicable law or regulation.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful code.

  • Disrupt the operation or security of the website.

  • Use automated tools to collect data from our website without permission.

10. Third-Party Services

Our website may integrate with or link to third-party services, including payment processors, shipping providers, analytics tools, and social media platforms.

We are not responsible for the content, availability, privacy practices, or policies of third-party services.

Your use of those services is governed by their own terms and policies.

11. Disclaimer of Warranties

Our website and products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by applicable law, Pownestly disclaims all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits rights that cannot be waived under applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Pownestly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

Some U.S. states do not allow certain limitations of liability. Where prohibited by law, those limitations may not apply.

13. Indemnification

You agree to indemnify and hold harmless Pownestly, its owners, employees, contractors, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of any applicable law or the rights of another person.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the state in which Pownestly operates, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Pownestly

Website: https://pownestly.com

Email: support@pownestly.com